Alianz Assistance

Breakdown Assistance on Demand

From a flat battery to filling up with the wrong fuel, things can go wrong. With Allianz Breakdown Assistance On Demand you are only a few taps away from help.

Allianz Global Assistance is revolutionising breakdown assistance. So say goodbye to annual fees, membership cards and exhausting phone calls at the roadside. Now you can pay only for the assistance you need, when you need it.

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Breakdown Assistance on Demand

Broken down now? Get instant roadside assistance from Allianz Global Assistance, our 24/7 on demand service for drivers who break down without cover. Get help now

Assistance in 3 easy steps:

  1. Request Assistance
  2. Track Help
  3. We rescue you
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Product & Services

For all the details of how the service works, what's covered or not and all the conditions, have a look through our Terms of Service.

Cars are complicated. But breakdown assistance doesn’t need to be. Having more than 35 years experience , we’ve been around the block. From flat batteries to flat tyres, recovering vehicles to recovering keys, we’ve seen it all.

Our three fixed price assistance options have been individually designed to get you back on the road, quickly and easily.

Assistance Only £95.00 inc VAT

  • Flat battery - We’re on hand for an emergency jump start if you find your battery is flat.
  • Flat tyre - As long as you’ve got the spare, we can change a flat tyre in no time.
  • Car Locksmith - Keys locked in the car? Use our car unlocking service to get back in.
  • Out of fuel- If you’ve run out of petrol or diesel we’ll stop by and drop in some juice so you can get on your way.

Designed to get you and your car back up and running, whether you are on the road or at home. Covering the more common breakdowns such as flat batteries and tyres, and locked in keys, this service offers call out and 30 mins of expert assistance, wherever you are.

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Recovery Only £110.00 inc VAT

  • Non-starter/unknown car failure - Not sure why your car won’t start? Our technicians can be on their way to you in just a few taps.
  • Recovery - Our on demand car recovery service.
  • Accident recovery - We’re here for you after an accident with emergency towing.
  • Major mechanical failure - Our car recovery and towing service for any major mechanical failures you may experience on your journey.

Designed for slightly bigger problems where roadside assistance may not be enough. We’ll recover you and your car to where you want to go – be it home, your favourite garage or one of our recommended repairers. Vehicle Recovery Only provides up to ten miles of towing from the point of assistance, with the option to extend mileage should you need to.

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Wrong Fuel £250.00 inc VAT

  • Wrong fuel - Get your tank drained and your car back on the road when you’ve accidentally filled up with the wrong fuel.
  • Replacement of fuel (up to ten litres) - When your tank is back in working order we’ll add the right fuel back into it to get you on your way.

Designed for the frustrating moment you realise you’ve put the wrong fuel in your car. Our Wrong Fuel service provides on the spot drainage, flushing of the tank and pipes, and we’ll even throw in some more fuel (the right stuff!) to get you back on your way.

Please note that sometimes, depending on your location, we may have to move you and your car to a place where we can safely undertake the work. Extra charges may apply.

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Supporting Information

I need a jump start


Provides up to 30 minutes of assistance at roadside.

I have a flat tyre


Provides up to 30 minutes of assistance at roadside.

Customer must have a spare wheel/inflator kit.

I need my car unlocked


Provides up to 30 minutes of assistance at roadside.

Keys must be with the vehicle to be able to provide service.

I’ve run out of fuel


Provides up to 30 minutes of assistance at roadside.

£5.00 worth of fuel included.

I need recovery


Provides up to 10 miles of recovery from point of vehicle breakdown.

I’ve put in wrong fuel


On the spot drainage, flushing of the tank and pipes and replacement fuel up to ten litres.

Vehicles in an unsuitable/dangerous location may require moving to be able to provide the wrong fuel service. Additional recovery charges may apply.