Coronavirus (COVID-19)
If you have a travel insurance policy with us and you want to know how the Coronavirus pandemic might affect you, please visit our single trip/backpacker and annual multi-trip FAQ pages. If you’re struggling financially because of Coronavirus and are worried about the payments for your policy, or if you have a policy that you don’t think you’ll need, or you’d like help please contact us. Our call centre is open Monday – Friday, 9am – 5pm. We can work out how best to  support you. 

About Allianz Assistance UK

Your Assistance and Insurance Specialists
Present in over 70 countries
Present in over 70 countries
Present in over 70 countries


Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.

We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.

Allianz Assistance UK partnerships

Allianz Assistance UK builds and maintains partnerships with organisations that share our belief in embracing new ideas that have a positive impact on peoples’ lives.

We have an ongoing partnership with the Telegraph, an award winning multimedia brand, with over 160 years of experience in delivering quality content to their readers. Throughout 2020, Allianz Assistance will host a series of tailored and informative travel-related articles written by the Telegraph. Not to mention, customers who purchase a travel insurance policy on the website will be eligible for a 3 month free all digital access subscription to The Telegraph.

Find out more here:

Allianz Assistance UK has sponsored the British Touring Car Championship (BTCC) BMW team for 4 years. BTCC is a long-standing motor racing championship. Having originated in 1958, it is much loved and has developed a large fan base. We’re proud to say that Colin Turkington has been crowned champion for 2 years running for Team BMW!

Find out more here:

At Allianz Assistance UK, we understand the importance of developing new talent. That’s why we have sponsored Autocar Drivers of Change to help them in their ground-breaking search for people who want to develop their career, whilst bringing new talent to the automotive industry. 

Find out more about the initiative and how to enter here:

We secure your future.