From 5th May 2021, while we can still cover you under the standard sections of our travel insurance policy while on a cruise holiday we are unable to offer the additional cover previously provided by the Cruise travel optional extra section, while we make improvements to the booking engine of our website.

However, this is just a temporary measure. In the near future we will be able to offer travel insurance to people whilst on cruises under our Single Trip and Annual multi-trip policies once more.

 

Cruise Travel Insurance

What is Cruise insurance? 

Cruise cover is a special policy section that you can add onto your regular travel insurance, to get cover for specific risks associated with a cruise holiday – such as missing your ship or being confined to your cabin.

All of our standard policies provide cover for travelling on a Cruise ship, but you will only have the extra cover provided under the optional Cruise cover extension if you choose to purchase this as part of your travel insurance policy.

If you’re venturing across the Mediterranean, taking the trip of a lifetime around Asia or exploring the Caribbean islands on a ship, then traditional travel insurance may not cover you, particularly for cruise specific risks like missing a port stop. By adding Cruise cover to your Allianz Assistance policy, you’ll have cover in case anything goes wrong.

Cruise travel insurance extensions aren't a legal requirement, but some cruise providers do ask you to take out Cruise cover for your holiday, so check your trip booking documents carefully to see whether it’s required for your trip of choice. 

Below is some more information about our products, for which Terms and Conditions apply. Please visit the  policy information hub for full details.

What does Cruise Insurance cover?

With our Cruise Insurance cover, you get all the great benefits of our Single Trip and Annual insurance policies, but you're
also covered for risks that are unique to cruises, including:
  • Missed port departure:
    If you miss the ship beacuse of public transport delays or your vehicle breaking down on your way to the port, we’ll pay for transport costs so you can catch it at the next port.
  • Cruise interruption:
    If you fall ill and need to be hospitalised ashore, we’ll pay for the travel expenses so you can re-join the cruise when you’re feeling better.
  • Cabin confinement:
    We’ll pay up to your claim limit if you’re ill and the doctor confines you to your cabin. This also applies if there’s a medical situation on board that means you have to stay in your cabin.
  • Cruise itinerary changes:
    If there’s bad weather or a reason why your ship can’t make a scheduled stop, we’ll pay up to the limit shown on your policy.
  • Unused excursions cover:
    If you can’t make a trip or excursion due to injury, illness or the ship not being able to stop as scheduled, we’ll cover you for the unused cost.
To understand exactly what your Cruise cover includes and what exclusions apply, please carefully read your
policy information, and the terms and conditions of your cover.

Frequently Asked Questions

How to ensure you have the right cover

Does your bank or credit card company provide cover?

Many bank accounts and credit cards come with some level of travel insurance cover. While some may be comprehensive, they may not cover you for everything you have planned whilst you’re away, particularly if you have adventurous plans or unusual excursions booked. 

Make sure you look into the travel insurance policy that you have before every trip, to make sure it’s suitable for you and your plans.

Purchasing a holiday using a credit card means you are often protected by Consumer Protection cover. In most cases, it allows you to get your money returned to you if your provider defaults and you cannot travel.

Are you covered by ABTA or ATOL?

If you have booked a holiday through a tour operator or travel agent, it may be worth checking if you are covered by ABTA (Association of British Travel Agents) or ATOL (Air Travel Organiser’s License). This type of cover means that your package holiday is protected if, for example, the travel company providing your holiday arrangements or the travel agent themselves fail financially or close down.

Your travel agents will be able to tell you if your holiday is ABTA or ATOL protected. Alternatively, use the links provided to check your cover at home.

What is an EHIC or GHIC and what can it offer you?

Having a European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) will entitle you to the government-provided healthcare of the European Union country you are visiting and lowering the medical costs you would normally expect to pay. Although this is a good addition to take on holiday, it should not be seen as a replacement for travel insurance which could provide you with further protection and peace of mind whilst you are abroad. Our travel insurance policies can protect you against many unforeseen eventualities.
Read all travel guides

Choose the perfect policy for you, with a range of cover options available

Travel Insurance for people with Medical Conditions

We will no longer be able to provide travel insurance policies that cover people's pre-existing medical conditions. This is only a temporary measure while we make improvements to the booking engine of our website. Please keep an eye on the Allianz Assistance website in the future so you are aware when we are able to offer this additional cover again. 

Annual Multi-Trip Travel Insurance

If you fancy taking more than one golf break this year, our Annual travel insurance can protect you on an unlimited number of trips, lasting up to 31 days, over 1 year.

Single Trip Travel Insurance

If you’re just heading on one golf holiday this year, then our Single Trip golf insurance is probably right for you. It’ll help cover you for up to 180 days.

Travel Insurance for Seniors

Golf is a popular pastime for seniors. Our seniors travel insurance can include golf cover, so you can play to your heart’s content.

Family Travel Insurance

Whether you’re heading for an action-packed adventure or want to keep things at a leisurely pace on your next family holiday, protect your loved ones on one policy with Family travel insurance from Allianz Assistance. 

Sports & Leisure Insurance

Many sports and leisure activities are covered on our standard travel insurance policies at no additional premium. We are unable to provide cover for riskier sports and leisure activities like kite surfing and rugby. This is a temporary measure while we make improvements. Please keep an eye on the Allianz Assistance website in the future so you are aware when we are able to offer this additional cover again.

Golf Travel Insurance

While we can still cover you under the standard sections or our travel insurance policies while on a Golf holiday, will no longer offer the additional cover previously provided by the Golf optional extra section. This is only a temporary measure while we make improvements to the booking engine of our website. Please keep an eye on the Allianz Assistance website in the future so you are aware when we are able to offer this additional cover again. 

Winter Sports & Ski Travel Insurance

Canada’s incredibly popular with winter sports enthusiasts and it’s easy to see why. If you’re visiting the slopes of Whistler or the pistes of Mont-Tremblant, our Winter Sports and Ski insurance is suitable for most travellers.
Medical solutions icon
HealthHero 24/7 GP telephone and video consultations
Medical solutions icon
Our travel insurance policies provide you access to HealthHero – a 24/7 GP telephone and video consultation service* – which connects you with a UK GP to provide the reassurance and professional medical advice you need while you’re travelling abroad.
 
*For video consultations, time restrictions apply and UK Bank Holidays are excluded.

Need help? Call us on:
0371 200 0428

Monday to Friday, from 9am to 5pm

Frequently Asked Questions

Do you have questions about our product or services? Find the answer in the FAQs

Make A Claim?

Mon-Fri
8am-6pm

Policy Documents

Instant access to all our
policy documents
Alternative Cover Options For Pre-existing Medical Conditions

If you have a pre-existing medical condition that we are unable cover under our own policies, you may be able to obtain an alternative travel insurance policy through one of the providers featured in the MoneyHelper directory of specialist travel insurance providers for people with serious medical conditions. Do take time to study and compare the terms and conditions to ensure you have the cover you need. To contact the Money Advice Service for further details of the directory

Call: 0800 138 7777 (lines are open Monday to Friday, 8am to 6pm)
or
Email: traveldirectory@maps.org.uk