Coronavirus (COVID-19)
If you have a travel insurance policy with us and you want to know how the Coronavirus pandemic might affect you, please visit our single trip/backpacker and annual multi-trip FAQ pages. If you’re struggling financially because of Coronavirus and are worried about the payments for your policy, or if you have a policy that you don’t think you’ll need, or you’d like help please contact us. Our call centre is open Monday – Friday, 9am – 5pm. We can work out how best to  support you. 

Contact
Allianz Assistance

Your Assistance and Insurance specialists
020 8603 9653
8am - 6pm Monday to Friday
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24-HOUR EMERGENCY
MEDICAL ASSISTANCE
Outside UK: +44 20 8686 1666
020 8603 9653
(Mon-Fri 9am-5pm)
020 8603 9958
(Mon-Fri 9am-5pm)
24-HOUR EMERGENCY
ASSISTANCE
Outside UK: +44 20 8603 9407
(Mon-Fri 9am-5pm)
0345 600 2385
(Mon-Fri 9am-5pm)
020 8603 9407
(Mon-Fri 9am-5pm)
GENERAL WARRANTY
SALES
0345 600 2205
(Mon-Fri 8am-6pm)
0345 600 2205
(Mon-Fri 9am-5pm)
0345 600 2205
(Mon-Fri 9am-5pm)