CORONAVIRUS

Please be aware that our call centres are very busy at the moment. We’re asking customers who were not due to be travelling in the next two weeks to contact us nearer to the time, so that we can speak to people who were due to travel soon as our priority.

Coronavirus (COVID-19) is affecting people's health, travel and businesses. To find out more about what impact this has on Allianz Assistance travel insurance policies, please visit our dedicated Coronavirus page.

We’re dedicated to supporting our customers and will continue to monitor the situation and will provide updates on the Coronavirus page.

 

IMPORTANT: We want to keep you as informed as we can during this time of uncertainty. We’d like to highlight that travel insurance only protects against unforeseen circumstances getting in the way of your travel plans, so any policy you buy now will have very limited insurance coverage. Travel taken against government advice or restrictions is also excluded from cover. Before buying a travel insurance policy, please make sure you have read the terms of cover carefully and that there are no restrictions in place for your dates and destination of travel. 

CORONAVIRUS - FREQUENTLY ASKED QUESTIONS

Contact Allianz Assistance

Your Assistance and Insurance specialists
020 8603 9653
8am - 6pm Monday to Friday
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24-HOUR EMERGENCY
MEDICAL ASSISTANCE
Outside UK: +44 20 8686 1666
020 8603 9653
(Mon-Fri 9am-5pm)
020 8603 9958
(Mon-Fri 9am-5pm)
24-HOUR EMERGENCY
ASSISTANCE
Outside UK: +44 20 8603 9407
(Mon-Fri 9am-5pm)
0345 600 2385
(Mon-Fri 9am-5pm)
020 8603 9407
(Mon-Fri 9am-5pm)
GENERAL WARRANTY
SALES
0345 600 2205
(Mon-Fri 8am-6pm)
0345 600 2205
(Mon-Fri 9am-5pm)
0345 600 2205
(Mon-Fri 9am-5pm)