When you travel, it is important to know the details of your policy, in case something happens that requires you to make a claim.
For Single Trip and Backpacker cover, cancellation cover begins from the date your policy was issued. This date is shown on the email confirmation that you received when buying the policy.
All other aspects of your cover begin on the specified start date of your trip and finish when you return to the UK or on the expiry date of the policy, whichever is earlier.
For Annual Multi-Trip cover, cancellation cover begins either on the start date shown on your insurance confirmation email, or the date you booked your trip, whichever is later. Cancellation cover then ends at the beginning of your trip.
All other aspects of cover begin on the day you start your journey, and end on the final day of your journey.
If you cannot finish your trip as planned due to a reason covered by your policy, such as injury, illness or delays to public transport systems, cover on the policy will automatically extend until you are able to finish the trip. Otherwise all cover ends at the expiry date shown on the email confirmation you received when buying the policy.