Coronavirus (COVID-19)

We’re working really hard to keep you in the loop as much as possible in the fast-changing circumstances. 

We want to help you wherever we can during these challenging times. If you’re struggling financially as a result of Coronavirus and are worried about the payments for your policy, or if you have a policy that you don’t think you’ll need now, such as an annual travel policy, please get in touch. We’ll discuss your options with you and work out how we can provide support.

Our call centres are very busy at the moment and we are trying to answer your questions as quickly as we can. If your query is non-urgent and you are not due to travel in the next two weeks, please don’t contact us yet, so we can prioritise people in need of urgent help or who are due to travel sooner.

In the meantime, we are regularly monitoring the situation and updating our Coronavirus single trip/backpacker and annual multi-trip FAQ pages. To find out more about the impact the outbreak is having on our travel insurance policies, please check the relevant FAQ before calling or emailing us.

We’d also like to highlight that travel insurance only protects against unforeseen circumstances getting in the way of your travel plans, so any policy you buy now will have very limited insurance coverage. While the Foreign and Commonwealth Office have advised against all but essential travel indefinitely, you will not be covered under our travel insurance policies if you decide to go ahead with your trip. 

Travel Insurance for
Non-UK Residents

To qualify to purchase travel insurance from Allianz Assistance, you must be a UK resident and registered with a doctor in the United Kingdom.

However, if you are looking for health insurance whilst living and working outside of your home country, you may want to consider an international health insurance plan from our sister company, Allianz Worldwide Care.
Unlike travel insurance, which mainly covers for emergencies whilst travelling abroad, luggage and trip cancellation, international health insurance from Allianz Worldwide Care is designed to cover expatriates for medical costs associated with in-patient treatment, along with benefits such as medical evacuation, out-patient surgery and rehabilitation treatment.

International health insurance is a long term solution for expatriates working and living outside of their home country for an extended period of time. To find out more about the different types of plans offered by Allianz Worldwide Care, visit the website, or call +353 1 514 8406 to speak to one of their specialist agents.
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