Travel Insurance

Travel safe. With Confidence.


  • Unlimited access to HealthHero - our 24/7 video or telephone GP helpline based in the UK
  • Specific COVID-19 cover for cancellations and medical treatment abroad
  • A global insurance provider to protect you and loved ones health when travelling in the UK, Europe and Worldwide

Whether you're heading to snowy slopes or beautiful beaches, going abroad is an exciting experience.

Although accidents can happen while you're away, the best travel insurance policies provide you with peace of mind; with travel insurance from Allianz Assistance, you'll be covered for many unforeseen costs incurred whilst you're away. This could include medical expenses including medical emergency, delays, cancellations, lost or stolen property and more.

Our holiday insurance can be used to cover medical expenses, trip cancellation, delays, lost or stolen baggage and personal liability. When you choose Allianz Assistance travel insurance for your trip, there’s no more wondering ‘what if?.’ There’s a policy for most types of travel so, whether you’re heading on a family holiday, a last-minute business trip or jetting off on a few city breaks, we’ve got you covered. Below is some more information about our products, for which Terms and Conditions apply. Please visit the policy information hub for full details.

You could spend months planning and looking forward to your holidays, and Allianz Assistance travel insurance helps you to protect your investment. There's no need to worry about whether emergency medical treatment or delayed flights will affect your trip, because we offer the support you need to handle the unexpected. Plus, with three different levels of cover to choose from, you're likely to find the right travel insurance for you.

Choose the plan that suits you and you’ll be protected for your holiday. The type of travel insurance you need will depend on the countries you’re visiting, the activities you’ll be doing and the length of your trip. We offer Single Trip and Annual Multi-Trip travel insurance, and can provide cover for Backpackers too.

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We'll help you find a travel insurance plan that covers the 'what ifs?' for your next trip. Just select your type of travel from the options below.

Terms and conditions apply.

  • Cover all your trips this year with one affordable annual multi-trip insurance policy.
  • Perfect for those that only travel occasionally whether here in the UK, Europe or Worldwide.
  • Gap year, career break, or just a wander? Ideal cover for overseas or adventure travel.

Many bank accounts and credit cards come with some level of travel insurance cover. While some may be comprehensive, they may not cover you for everything you have planned whilst you’re away, particularly if you have adventurous plans or unusual excursions booked. For example, you might not be covered for emergency medical costs you could incur if you have na accident or need medical treatment.

Make sure you look into the travel insurance policy that you have before every trip, to make sure it’s suitable for you and your plans.

Purchasing a holiday using a credit card means you are often protected by Consumer Protection cover. In most cases, it allows you to get your money returned to you if your provider defaults and you cannot travel.

If you have booked a holiday through a tour operator or travel agent, it may be worth checking if you are covered by ABTA (Association of British Travel Agents) or ATOL (Air Travel Organiser’s License). This type of cover means that your package holiday is protected if, for example, the travel company providing your holiday arrangements or the travel agent themselves fail financially or close down.

Your travel agents will be able to tell you if your holiday is ABTA or ATOL protected. Alternatively, use the links provided to check your cover at home.

Having a European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) will entitle you to the government-provided healthcare of the European Union country you are visiting and lowering the medical expenses you would normally expect to pay.

Although this is a good addition to take on holiday, a European Health Insurance Card or Global Health Insurance Card should not be seen as a replacement for travel insurance which could provide you with further protection and peace of mind whilst you are abroad. Our travel insurance policies can protect you against many unforeseen eventualities.

Depending on the policy and level of cover you choose, your travel insurance may cover you for emergency medical expenses if you fall ill or have an accident while on holiday and require medical treatment. Your insurance policy can also help with any associated expenses or unexpected costs, and repatriation should you need help returning home.
Planning several trips this year? Cover them all with one affordable policy. Our Annual Multi-Trip cover can save you time and money.
Whether you're heading on a beach break in Europe or flying to an exotic destination far away, our Single Trip travel insurance has you covered.
Backpacking is a great way to fuel your sense of discovery. Our Backpacker insurance helps take the stress out of travelling, so you can see the places you've always dreamed of.
Whether you're skiing in the Alps or snowboarding in the Rockies, our Winter Sports and Ski insurance has got you covered, so all you'll need to worry about is staying warm. Check out our Winter Sports cover options to learn more.
Whether you travel for work frequently or need insurance for just one trip, you can focus on the job at hand knowing you're protected, with Business travel insurance from Allianz Assistance.
Our Family travel insurance helps to protect you and your loved ones when things don't go according to plan.
Our Single Trip policies are available to everyone aged 80 and under. Whilst our Annual policies are available to 65 year olds and under. So, why not enjoy your retirement jetting around the world?
Currently we are unable to provide travel insurance policies to cover people's pre-existing medical conditions. This is only a temporary measure while we make improvements to our online booking engine.
Currently, while we can still cover you under the standard sections or our travel insurance policies while on a Golf holiday, will not be able to offer the additional cover previously provided by the Golf optional extra section. This is only a temporary measure while we make improvements to the booking engine of our website.
From 5th May 2021, while we can still cover you under the standard sections ofr our travel insurance policies while on a cruise holiday, we will not be able to offer the additional cover previously provided by the Cruise travel optional extra section. This is only a temporary measure while we make improvements to the booking engine of our website. Please keep an eye on the Allianz Assistance website in the future so you are aware when we are able to offer this additional cover again.
Currently we are unable to provide collision damage waiver cover. This is only a temporary measure while we make improvements to our online booking engine.

Travel insurance is always worthwhile when you're heading abroad, even if you're visiting a relatively safe location like mainland Europe or somewhere close by. After all, the unexpected can still happen: your flight could be cancelled, you could eat something that disagrees with you or you could be targeted by thieves.

It's also important to know that, if you're travelling to Europe your GHIC card doesn't cover all of your medical needs and many of the most expensive services like repatriation (bringing you back home if you've had an accident or need emergency medical care) aren't covered. Plus, your GHIC only covers you for basic health treatments; you won't be protected against things like holiday cancellation, and loss or theft of your belongings.  

Sadly, even on the shortest holidays, accidents can happen. When you have holiday insurance, we can help to reduce your worries around medical costs, flight delays, lost items and thefts, leaving you to enjoy your holiday and create precious memories.

If anything does happen and you're not insured, it could end up costing you a lot of money. Thankfully, the best holiday insurance policies can help protect you. Whether you're taking the family to the beach, hitting the slopes on a skiing holiday, venturing on a backpacking holiday or making the most of your retirement, buying travel insurance can be essential for keeping you and your loved ones protected. You will be covered if you need emergency medical care, your trip gets cancelled or delayed, or your personal belongings are lost or stolen. Once you've booked your travel insurance with Allianz Assistance, all you need to do is get excited about your break and pack your bags. You can enjoy peace of mind from the second you book, to the minute you return home.

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Understanding our claims process

You'll need your policy number to submit your claim to us. This is available in your certificate of insurance which is sent to you when you take out cover. 

It's a good idea to take your policy information with you on your trip so you can provide us with all the necessary details in order for us to help.


Once we receive your claim, it'll be assessed by our experienced team. 

To speed up the assessment of your claim please make sure to include all applicable information and evidence such as receipts, booking confirmations, hotel reservations and crime reference numbers. If you fail to provide all the necessary information this will cause a delay in processing your claim. 

Once our team has assessed your claim we'll be in touch with you via your preferred contact method to confirm the outcome and inform you of any next steps.



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Alternative Cover Options For Pre-existing Medical Conditions

If you have a pre-existing medical condition that we are unable cover under our own policies, you may be able to obtain an alternative travel insurance policy through one of the providers featured in the MoneyHelper directory of specialist travel insurance providers for people with serious medical conditions. Do take time to study and compare the terms and conditions to ensure you have the cover you need. To contact the Money Advice Service for further details of the directory

Call: 0800 138 7777 (lines are open Monday to Friday, 8am to 6pm)