From 5th May 2021 we are temporarily unable to offer travel insurance to cover people’s pre-existing medical conditions, while we make improvements to the booking engine of our website.
We want to make it as easy as possible for people with medical conditions to get the protection they need when they are travelling. While global travel is somewhat reduced during the current COVID-19 situation, we believe that now is the time to make these improvements.
However, this is just a temporary measure. In the near future we will be able to offer travel insurance to people with pre-existing medical conditions on all of our policies once more. Policies purchased before 5th May 2021 aren’t affected and your cover won’t change.
In the interim you may be able to obtain an alternative travel insurance policy to cover pre-existing medical conditions by contacting one of the providers featured in the MoneyHelper directory of specialist travel insurance providers for people with serious medical conditions. Do take time to study and compare the terms and conditions to ensure you have the cover you need. To contact the Money Advice Service for further details of the directory