From 5th May 2021 we are temporarily unable to offer travel insurance to cover people’s pre-existing medical conditions, while we make improvements to the booking engine of our website.

We want to make it as easy as possible for people with medical conditions to get the protection they need when they are travelling. While global travel is somewhat reduced during the current COVID-19 situation, we believe that now is the time to make these improvements.

However, this is just a temporary measure. In the near future we will be able to offer travel insurance to people with pre-existing medical conditions on all of our policies once more. Policies purchased before 5th May 2021 aren’t affected and your cover won’t change.

In the interim you may be able to obtain an alternative travel insurance policy to cover pre-existing medical conditions by contacting one of the providers featured in the MoneyHelper directory of specialist travel insurance providers for people with serious medical conditions. Do take time to study and compare the terms and conditions to ensure you have the cover you need. To contact the Money Advice Service for further details of the directory

Call: 0800  138 7777 (lines are open Monday to Friday, 8am to 6pm) or

Email: traveldirectory@maps.org.uk

Medical Conditions Travel Insurance

Travel insurance for people with medical conditions

If you have a pre-existing medical condition, you may have previously found travelling abroad worrying. But help is now at hand. Relax and enjoy your holiday knowing you’re properly covered, with travel insurance which covers numerous pre-existing medical conditions from Allianz Assistance.

Pre-existing conditions are medical conditions that existed before you bought an insurance policy. You may have received treatment (including surgery, tests or investigations by a doctor or a consultant/specialist and been prescribed drugs or medication) for these conditions.

Our travel insurance policies with medical conditions included cover a number of pre-existing conditions depending on their severity, including:

  • Diabetes
  • Asthma
  • Heart conditions
  • Cancer

You can check to see if we're able to cover your pre-existing medical condition by getting a quote today. Below is some more information about our products, for which Terms and Conditions apply. Please visit the policy information hub for full details.

Information

Having a pre-existing medical condition shouldn’t mean that you’re unable to travel. When you opt for travel insurance with medical conditions included, your cover works in the same way as a traditional travel insurance policy does. Additionally, your policy will cover care costs for any medical condition you may have had in the past or suffer from currently.

If you’re ill while you’re abroad after taking out a policy, we can look after you. Before you take out your Single Trip or Backpacker policy, we’ll ask you a series of health-related questions (please note that our Annual policy doesn’t cover any pre-existing medical conditions).

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Whether you’re popping across the Channel or travelling across the Atlantic, our Single Trip travel insurance has you covered. If you’re only heading away once this year, Single Trip cover is perfect.
Age needn’t be a barrier to travelling; after all, you’re only as old as you feel. Our Seniors travel insurance includes pre-existing medical conditions, so you can relax and enjoy your trip.
If you’re just heading on one golf holiday this year, then our Single Trip golf insurance is probably right for you. It’ll help cover you for up to 180 days.
Many sports and leisure activities are covered on our standard travel insurance policies at no additional premium. We are unable to provide cover for riskier sports and leisure activities like kite surfing and rugby. This is a temporary measure while we make improvements. Please keep an eye on the Allianz Assistance website in the future so you are aware when we are able to offer this additional cover again.
While we can still cover you under the standard sections or our travel insurance policies while on a cruise holiday, will not be able to offer the additional cover previously provided by the Cruise travel optional extra section. This is only a temporary measure while we make improvements to the booking engine of our website. Please keep an eye on the Allianz Assistance website in the future so you are aware when we are able to offer this additional cover again.
Discover far-flung places and new cultures with our Worldwide travel insurance. Choose a policy that either includes or excludes the USA andf Canada.
Embrace all things European with Single Trip or Backpacker travel insurance for Europe. Bon voyage!
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HealthHero 24/7 GP telephone and video consultations
Medical solutions icon
Our travel insurance policies provide you access to HealthHero – a 24/7 GP telephone and video consultation service* – which connects you with a UK GP to provide the reassurance and professional medical advice you need while you’re travelling abroad.
 
*For video consultations, time restrictions apply and UK Bank Holidays are excluded.
Alternative Cover Options For Pre-existing Medical Conditions

If you have a pre-existing medical condition that we are unable cover under our own policies, you may be able to obtain an alternative travel insurance policy through one of the providers featured in the MoneyHelper directory of specialist travel insurance providers for people with serious medical conditions. Do take time to study and compare the terms and conditions to ensure you have the cover you need. To contact the Money Advice Service for further details of the directory

Call: 0800 138 7777 (lines are open Monday to Friday, 8am to 6pm)
or
Email: traveldirectory@maps.org.uk