We’re sorry if an unfortunate event occurred during your travels. However, we are happy to provide a silver lining. If an event covered by your policy interfered with your trip, simply file a claim and provide the necessary supporting documents. We will process your claim quickly and will be available to answer any questions you have.
To claim, please visit the website www.azgatravelclaims.com. This will lead you to our online claims notification service where claim forms can be obtained immediately via e-mail or by downloading directly from the site.
Alternatively, please phone 020 8603 9958 (8am - 6pm Monday to Friday), write to: Allianz Global Assistance Travel Insurance Claims, PO Box 451, Feltham, TW13 9EE or e-mail: email@example.com.